PRIVACY POLICY, GDPR AND COOKIE POLICY

At the London Beauty Clinic, we take your privacy seriously and are committed to safeguarding your personal data. Our privacy policy outlines how we collect and use your information, as well as your rights under the law to protect your privacy. If you have any questions regarding this policy, please reach out to us at info@londonbeauty.clinic

We collect personal information to provide you with high-quality aesthetic medical care. This includes details about your medical history, personal information such as your age and contact information, records of our treatment, and any correspondence with other healthcare professionals. We also collect information about your website usage and the resources you access. If you contact us through our website or other communication channels, we will only use your information to respond to your enquiry and will continue communication only if invited to do so.

By law, we will process your personal data lawfully, fairly, and transparently. We will only process your data if we have a lawful basis to do so, such as your consent or for the performance of a contract. We will protect your fundamental rights and freedoms, particularly where you are a child, and ensure your personal data is secure. Our policy may change from time to time, so please check back regularly for updates.

The London Beauty Clinic uses website cookies to collect non-personal statistical data about visitors and their use of the site, which can help improve their services and provide information to advertisers. Users can choose to decline cookies, but this may limit their access to certain parts of the website. The clinic also collects personal data about patients in order to provide safe and appropriate medical care, and may use this information to contact patients electronically for marketing purposes if they have given consent. Users can opt-out of receiving marketing communications at any time. However, if personal data is not provided, it may limit the services the clinic can provide. The clinic is not responsible for the privacy policies of third-party websites linked to their site.

How do we handle your data at London Beauty Clinic?

DATA RETENTION:

We will keep your medical records for as long as you are a patient with us, and for eleven years after you stop being our patient. For children, we will keep their records until they reach the age of 25 (with parental/guardian consent), whichever is longer.

INFORMATION SECURITY:

We store your personal data in our computer system and/or manual filing system, and only authorized staff members can access it. Our computer system has secure audit trails, and we regularly back up the data to ensure its safety.

BREACH NOTIFICATION:

If there is a data breach on our website or computer system, we will inform you and notify the Information Commissioner’s Office, if required.

DISCLOSURE OF INFORMATION:

We may need to share your personal information with your general medical practitioner, hospital or community medical services, other health professionals, the Inland Revenue, or private medical schemes that you are a member of, but only on a need-to-know basis. We will only share the information required for the recipient to provide proper care to you and for the administration of government. In some limited circumstances, we may have to disclose your data to a third party not connected with your healthcare, but we will obtain your specific consent before doing so.

THIRD-PARTY SERVICES:

We may contract with third parties to provide services to you on our behalf, such as payment processing, search engine facilities, and advertising and marketing. These third parties may require access to some or all of your data, and we will take reasonable steps to ensure that your data is handled safely and securely in accordance with GDPR and the law.

ONLINE ADVERTISING:

We use third-party advertising services like Facebook and Google to deliver advertising about our services on other websites and applications you use. These ads may be tailored to your interests based on the information we and these service providers have about you. We may provide these service providers with a hashed, anonymized version of your email address and publicly shared content to help deliver tailored advertising.

ACCESS:

You have the right to access, correct, or delete your personal data held by us, and you can contact us if you have any questions or concerns about your data anytime at info@londonbeauty.clinic

You are entitled to the following rights:

• Ask us, free of charge, to provide you with access to, delete, or correct your personal data that we hold;
• Request that your personal data be transferred to another person (data portability);
• Be informed about the processing of your personal data;
• Restrict the processing of your personal data;
• Object to the processing of your personal data;
• File a complaint with a supervisory authority.

You also have rights regarding automated decision-making and profiling, if applicable.

If you disagree with the way we use your personal data as described in this privacy notice, please speak to your practitioner. You have the right to object, but this may impact our ability to provide you with medical care. If we make any changes to our privacy notice, we will post them on this page and may also send you an email.

We ask for certain information when you deal with us at londonbeauty.clinic and we use it in accordance with this privacy statement. This may include your name, contact information, personal medical information and other information related to your treatment. We use this information to better understand your needs and provide you with a better service, and we may send promotional emails about new treatments, products, or offers only with your explicit consent.

We do not share or disclose any of your personal information without your consent, except where required by law or for specific business purposes. You have the right to access and correct any personal information we hold about you, and to request erasure, restriction, or opt-out of direct marketing. We take measures to keep your information secure, and we do not store or share financial information with third parties. Our data handling practices are compliant with GDPR regulations.

If you require more information, have any questions, or wish to file a complaint about the processing of your personal data and your rights, please do not hesitate to contact:

London Beauty Clinic

METXG LIMITED

University House, 11-13 Lower Grosvenor Place, London, England, SW1W 0EX

info@londonbeauty.clinic